DELIVERY SERVICE

 1. All expected delivery dates and times are estimates only, and you will receive prior notification from us in relation to actual delivery arrangement once your order and delivery are confirmed. For any orders placed by you for delivery by Camp online shop, Camp online shop shall use reasonable endeavours to deliver the Products ordered to the delivery address provided by you, Camp online shop shall not be liable for any delays, change of delivery time or non-delivery for causes beyond its control.

2. Camp online shop shall deliver the Products as listed on a Customer’s “My Shopping Cart” on this Site following the completion of an order. The Customer is required to include all purchase items (including free gifts and redemption items, if any) in the shopping cart when placing the order.

3. Camp online shop (in its sole discretion) will only provide delivery to below countries and regions: Hong Kong, Macau, Canada, U.S., SEA regions and UK. Delivery service will not be provided on Sunday and public holiday.

4. You shall notify Camp online shop promptly via our customer service by sending email to sales@camponlineshop.com of any changes to the information provided including delivery address so that Camp online shop can communicate with you effectively and to deliver the Products to you.

5. Camp online shop will charge the delivery fees according to different regions:

Hong Kong / Macau 3-5 working days Free shipping

South East Asia Region 5-7 working days US$15

North America Region 5-7 working days US$25

UK 10-15 working days US$25

Camp online shop will NOT be liable for the loss of items following their delivery to your address. Camp online shop reserve the right to use a substitute delivery courier or service. In such circumstances, Camp online shop reserves the right to charge you an extra delivery fee. Please feel free to get in touch to discuss alternative delivery options if required.

6. Camp online shop reserves the right to decline delivery of the Products to any Customers at its sole discretion absolutely.

7. In case of any dispute, the decision of Camp online shop is final and binding.

 

If there are any questions, please contact us at sales@camponlineshop.com.